Terms of Service

Agreement to These Terms

These Terms of Service ("Terms") apply to your use of the Sonshine Property Services website and to services provided by Sonshine Property Services ("Sonshine," "we," "us" or "our"). By using our website, requesting a quote or booking services, you agree to these Terms. If you do not agree, please do not use the website or our services.

Our Services & Quotes

Sonshine provides residential and commercial cleaning, painting and touch-ups, pressure washing, property refreshes, staging and related property care services. Services described on our website are examples and may change without notice.

Quotes are based on the information you provide and, where applicable, a walkthrough of the property. A quote is an estimate, not a final price. If the property, scope or conditions turn out to be different from what was described, we will discuss any changes with you before doing additional work. The specific services, pricing and schedule for your job are those agreed with you in writing, such as by text, email, estimate or invoice.

Scheduling, Access & Cancellations

• You agree to provide safe access to the property at the scheduled time, along with any codes, keys or instructions we need.
• Please let us know as early as possible if you need to reschedule or cancel. Any cancellation or rescheduling terms specific to your service will be shared with you before your appointment.
• If we cannot access the property at the scheduled time, or conditions are unsafe, we may need to reschedule.

Your Responsibilities

• Tell us about any special surfaces, materials, valuables, damage or hazards before work begins.
• Secure or put away valuables, fragile items, firearms, medications and personal documents.
• Keep pets secured or away from work areas during service.
• Make sure you have the right to authorize work at the property, such as permission from the owner or manager where required.

Satisfaction & Concerns

We want you to love the results. If something isn't right, please contact us as soon as possible after your service so we can review it and work with you to make it right.

If you believe any damage occurred during our service, please notify us promptly in writing with a description and photos so we can look into it.

Payment

Payment is due as stated on your quote, estimate or invoice. Accepted payment methods and any deposit or recurring billing terms will be shared with you before service. For recurring plans and contracts, any additional terms in your written agreement will apply alongside these Terms.

Text Messaging Terms

By opting in to text messages from Sonshine Property Services, you agree to receive messages about your quote requests, appointment scheduling and service updates, and, if you separately opt in, promotional offers.

• Message frequency varies.
• Message and data rates may apply.
• Reply STOP to cancel at any time. After you reply STOP, you may receive one final message confirming your opt-out.
• Reply HELP for help, or contact us at (443) 449-4910 or [email protected].
• Carriers are not liable for delayed or undelivered messages.
• Consent to receive text messages is not a condition of purchase.

For details on how we handle your information, please see our Privacy Policy.

Use of Our Website

You agree to use our website only for lawful purposes and not to interfere with its operation. The content on this website, including text, graphics, logos and illustrations, belongs to Sonshine Property Services or is used with permission, and may not be copied or reused without our written permission.

We work to keep the information on this website accurate, but it is provided "as is" and may contain errors or be out of date.

Limitation of Liability

To the fullest extent permitted by law, Sonshine Property Services will not be liable for any indirect, incidental, special or consequential damages arising from your use of the website or our services. Our total liability for any claim related to a service will not exceed the amount you paid for that service. Nothing in these Terms limits any rights you have that cannot be limited under applicable law.

Governing Law

These Terms are governed by the laws of the State of Florida, without regard to conflict of law rules. Any dispute will be handled in the courts located in Alachua County, Florida, unless otherwise required by law.

Changes to These Terms

We may update these Terms from time to time. When we do, we will update the effective date at the top of this page. Continuing to use our website or services after changes are posted means you accept the updated Terms.

Contact Us

Questions about these Terms? Please reach out: